Privacy Policy
Last Updated: October 24, 2025
1) Information We Collect
Information you provide
- Account details: name, email, password (hashed), profile info.
- Customer support: messages you send us, attachments you choose to provide.
- Payments (if applicable): billing details are processed by our payment provider; we may receive limited info like billing name, email, and payment status.
Information collected automatically
- Device & usage data: IP address, browser type, device identifiers, pages/screens viewed, timestamps, referring URLs.
- Cookies & similar tech: used for sign-in, preferences, analytics, and security.
- Log data: server logs that may include requests, errors, and performance data.
Information from third parties (optional)
- Auth providers: if you sign in via Google/Apple/etc., we receive basic profile info per your settings.
- Analytics: we may receive aggregated usage insights.
2) How We Use Information
- Provide, maintain, and improve the Service.
- Create and manage accounts, authentication, and user preferences.
- Process transactions and send service-related messages.
- Monitor performance, prevent fraud/abuse, and ensure security.
- Comply with legal obligations and enforce our terms.
- With your consent, send marketing communications (you can opt out anytime).
3) How We Share Information
We may share information in the following situations:
- Service providers: vendors that help us run the Service (hosting, analytics, customer support, email delivery, payments).
- Legal reasons: to comply with law, respond to lawful requests, or protect rights, safety, and security.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets (we will notify you where required).
- With your direction: when you request or authorize sharing.
We do not sell your personal information in the ordinary sense. If your jurisdiction defines “sale” broadly, adjust this section accordingly.
4) Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Service is used, and improve performance.
- Essential cookies: required for core functionality.
- Analytics cookies: help us measure and improve (optional based on your consent settings).
- Preference cookies: remember choices like language or region.
You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.
5) Data Retention
We keep personal information only as long as necessary for the purposes described in this policy, including to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements.
6) Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is 100% secure.
7) International Transfers
Your information may be processed in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
8) Your Rights and Choices
Depending on your location, you may have rights such as:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing.
- Data portability.
- Withdraw consent where processing is based on consent.
- Opt out of marketing emails via the unsubscribe link.
To exercise rights, contact us at: [email protected].
9) Children’s Privacy
The Service is not directed to children under [13/16] (adjust based on your requirements), and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can delete it.
10) Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version and update the “Last updated” date above. If required, we will provide additional notice.
11) Contact Us
Email: [email protected]